Technical Writer (hardware solutions)

Technical Writer (hardware solutions)
September 7, 2017 Monica Urizar

WHO WE ARE

Bicycles are over two hundred years old and the advent of bike sharing is now putting bicycles at the helm of  urban transportation. At Motivate, we are building the future of bike share. We design our own bicycles, hardware, and every component of our software stack to provide the most fun, healthy, and green mode of transportation for the 21st century.

We have partnerships with Fortune 500 companies and the biggest cities in North America, both of whom believe in our vision and ability to execute. Our revenue, headcount, and number of bikes under management are all increasing rapidly.

Led by a group of seasoned urban visionaries, creative leaders and technology innovators, our mission is to revolutionize the landscape of our cities. In an effort to completely transform the urban experience, Motivate and 8D are leading the way in making cities more accessible, healthier and sustainable. We create safe and dependable systems that help make cities great by connecting individuals to the people and places they love.

ABOUT 8D TECHNOLOGIES

Innovation is our daily bread at 8D.

Based in Montreal, 8D Technologies is a division of Motivate and has been at the forefront of the bike share industry since the launch of our first system: BIXI Montreal.  Our solutions have since been deployed all around the world, from New York to London, from Melbourne to Abu Dhabi.

Together with Motivate, we are the global bike share leader and a partner to governments and nonprofits in some of the largest cities in the world. We have unparalleled expertise in building and operating large, complex bike share systems.

OUR CULTURE

At 8D and Motivate, we strive for a dynamic cooperative culture that fosters teamwork, innovation and continuous development to meet the challenges of our organization.

We are proud to offer our dedicated and talented resources a healthy working environment, centered on dialogue and openness. Because we know that our teams are actively involved in the growth of our company and are one of the most important pillars of our organization, we promote work-life balance and strive to ensure that our employees focus on what really matters.

LIFE AT 8D

Our innovations and continuous development are fueled by our dynamic cooperative culture as well as our drive for exceptional results.

The 8D Technologies office is conveniently located in downtown Montreal, Canada, in the heart of the entertainment district. Accessible by bus, metro and train, our offices are centrally located in an historic Montreal building.

Steps away from the Place des Arts and the Golden Square Mile, our headquarters takes advantage of Montreal’s growing bike infrastructure and our facilities are even complemented with a staff bike room.

 

SUMMARY

We are looking for a full-time, permanent technical communications professional to produce high-quality documentation for procedures, processes and product materials to help contribute effectively to the design and deployment of various software and hardware systems.

You will be a contributing member of our small but growing team who collaborate daily with software developers, engineers, managers and other adjunct teams.

RESPONSIBILITIES :

  • Research and analysis
  • Content development
  • Interviews, writing, editing, and proofreading
  • Engineering change control
  • Document management
  • Manufacturing specifications
  • Training materials
  • Assembly manuals, including illustrations
  • Quality criteria and inspection procedures
  • Operating procedures
  • Test procedures
  • Knowledge base maintenance
  • Support for certification

ABOUT YOU:

  • Bachelor’s degree in relevant field, or a combination of training and equivalent work experience in the field of manufacturing of electromechanical systems  (Technical writing, Engineering, etc).
  • Excellent bilingual oral and written skills in both French and English; additional languages an asset
  • Minimum of 3 years of experience in technical communications in the field of engineering and/or manufacturing
  • Proficient with Adobe CS Suite, MS Office and/or other documentation tools
  • Knowledge of DITA-XML standards an asset
  • Knowledge of SolidWorks, AutoCAD, Blender, or equivalent
  • Knowledge of Mac OSX and/or Windows environments
  • Excellent understanding of engineering and manufacturing processes
  • Excellent analytical skills
  • Capacity to work concurrently on multiple projects with tight deadlines

IDEAL CANDIDATE:

  • Open to new challenges
  • Team player
  • Creative problem-solving skills
  • Proven effective time and priority management
  • Independent, self-directed, quick-learner
  • Excellent conceptualization skills
  • Good understanding of user experience principles
  • Knowledge of relevant norms and standards
  • Knowledge of media production
  • Organized and detail-oriented

 

8D-Motivate is proud to be an equal opportunity employer and strongly encourages the demands of women, minorities, protected veterans and persons with disabilities. 8D-Motivate is a drug-free workplace.

We thank all applicants in advance for their interest in this position, however, only those selected for an interview will be contacted.

Think you fit that position? Forward us your resume with a brief statement describing your interest at:

https://hire.lever.co/jobs/postings/edit/cda6fbb1-0af4-4a58-a51b-0672dcdab138?view=all&status=published